Privacy Policy
How we collect, use, and protect information you submit through this Site — and what we ask you never to send through it.
Faulkner HR Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit faulknerhrsolutions.com (the "Site"). It also applies to faulknerhrsolutions.info, which now redirects to this Site. Please read this policy carefully. If you do not agree with its terms, please do not use the Site.
Please do not send confidential personnel information through this Site. Do not include employee names, medical information, complaint details, Social Security numbers, or personnel records in a contact form or an unencrypted email. Once an engagement is established, we will give you a secure method for exchanging those materials.
1. Information We Collect
Personal data
Personally identifiable information — such as your name, email address, telephone number, organization name, and job title — that you voluntarily give us when you contact us through the Site, book a call, download a resource, or use one of our calculators or assessment tools.
Assessment and calculator inputs
Several tools on this Site ask for figures such as headcount, turnover counts, salary ranges, or policy answers so they can return a result. Where a tool asks for your contact details in order to send you a result, the figures you entered are stored with that submission. Do not enter information that identifies an individual employee.
Derivative data
Information our servers collect automatically when you access the Site, such as your IP address, browser type, operating system, access times, referring page, and the pages you viewed.
Financial data
We do not collect or store payment card information on this Site. Any payment is processed by a third-party payment processor, and we encourage you to review that processor's privacy policy directly.
2. Cookies and Tracking Technologies
This Site uses cookies and similar technologies. Specifically:
- Google Analytics and Google Ads — to measure how the Site is used and to measure the performance of advertising.
- LinkedIn Insight Tag — to measure the performance of LinkedIn advertising and to report aggregate audience information.
- Google Calendar scheduling — the booking tool on our contact page is embedded from Google and sets its own cookies when you interact with it.
These providers may set cookies and collect device and usage information subject to their own privacy policies. Most browsers let you refuse or delete cookies through their settings; the Site remains usable if you do.
3. Use of Your Information
We may use information collected through the Site to:
- Respond to your inquiries and provide the information or services you request.
- Deliver a resource, calculator result, or assessment you asked for.
- Send you information about our services or request feedback, where you have asked to hear from us.
- Monitor and analyze usage and trends in order to improve the Site.
- Protect against fraud, abuse, and unauthorized access.
4. Disclosure of Your Information
By law or to protect rights
If we believe release is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law.
Third-party service providers
We may share information with third parties that perform services for us, including hosting, email delivery, analytics, scheduling, and marketing support. They receive only what they need to perform that service.
Business transfers
We may share or transfer your information in connection with, or during negotiation of, any merger, sale of assets, financing, or acquisition of all or part of our business.
What we do not do
We do not sell your personal information.
5. Client Confidentiality
Information you provide in the course of a consulting engagement is governed by the engagement agreement, not by this Privacy Policy. Case studies published on this Site are anonymized: organization names and identifying details are removed or altered.
6. Security of Your Information
We use administrative, technical, and physical safeguards to help protect your personal information. While we have taken reasonable steps to secure information you provide, no security measure is perfect or impenetrable, and no method of transmission over the internet can be guaranteed against interception or misuse.
7. Data Retention
We keep inquiry and resource-download records for as long as needed to respond to you, to meet our business and recordkeeping needs, and to comply with applicable law. You may ask us to delete your information using the contact details below, and we will do so unless we are required to keep it.
8. Your Choices
- Email. You can unsubscribe from marketing email at any time using the link in any such message, or by emailing us.
- Access and deletion. You may ask what personal information we hold about you and request its correction or deletion.
- Cookies. You can control cookies through your browser settings.
Texas does not currently impose a general consumer privacy statute equivalent to those in some other states. If you contact us from a jurisdiction that grants you additional rights, tell us and we will honor the applicable rights.
9. Policy for Children
We do not knowingly solicit information from, or market to, children under the age of 13. If you believe we have collected information from a child under 13, please contact us using the details below and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the revised policy.