Route 01 · Urgent
An active employee issue needs attention.
Complaint, investigation, corrective action, termination review, or a temporary HR coverage gap.
A Clear First Conversation
Book a 30-Minute Scoping Call.
Bring the situation, not a polished diagnosis. We will identify whether you need an urgent intervention, a fixed-fee People Systems Audit, or ongoing senior HR support—and tell you plainly if another route fits better.
No-cost first call
Central Time
Directly with Dr. Faulkner
Choose the Closest Fit
Three Situations. Three Clear Starting Routes.
You do not need to know which service to buy before you call.
Route 02 · Recurring
The same problem keeps returning.
Start with the audience-specific, fixed-fee People Systems Audit and receive findings plus a priced repair roadmap.
Route 03 · Ongoing
You need senior HR judgment on call.
Explore retainer or fractional support for decisions, documentation, employee relations, and system upkeep.
Fastest Route
Choose a Time That Works.
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Before You Reach Out
What to Bring to the Call.
Bring a high-level description of what is happening, the approximate size of your organization, and what you have already tried. Do not send employee names, medical information, complaint files, or other confidential personnel records before an engagement is established.
Phone
Service Area
San Antonio, Texas — serving Texas statewide
Response Time
Within 1–2 business days
What the Scoping Call Covers
We clarify the business situation, identify the most appropriate starting route, and explain scope, timing, and next steps. If the matter belongs with employment counsel or another specialist, we will say so.
Return to the CalendarWant to see how engagements end before you start one? Read the case studies — risk, intervention, and measured outcome for eight documented engagements.
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Know Before You Call
Frequently Asked Questions
We clarify the business situation, what has already been tried, and which starting route fits: an urgent intervention, a fixed-fee People Systems Audit, or ongoing support. We also explain likely scope, timing, and next steps.
Yes, for the work that travels. Faulkner HR Solutions is a Texas specialist: the audits, investigations, and compliance work are built on Texas law and Texas public-sector practice, and that is where the firm is strongest. Handbook and policy development, supervisor and leadership programs, and multi-state remote-workforce policy are not Texas-specific and are delivered to employers outside Texas regularly. If your matter turns on another state’s employment law, we will say so on the scoping call and tell you what we would need to bring in.
The best fit is usually a municipality, nonprofit, or growing business that needs senior HR judgment but does not have enough internal capacity for the issue. Audit tiers and ongoing-support options are sized by organization type and scope, so the scoping call is the fastest way to confirm fit.
A PEO commonly bundles employment administration, payroll, benefits, and related services. Fractional HR leadership works inside your organization to own HR priorities, decision cadence, and implementation. A retainer is lighter-touch advisory access; fractional support carries more operational ownership.
Timing depends on current capacity, conflicts, and the scope of the matter. The scoping call confirms realistic availability. Urgent matters can be assessed separately from a full audit, but no start date should be assumed until it is confirmed in writing.
Urgent services can stand alone. For recurring systems problems, the usual sequence is a fixed-fee audit, an optional repair engagement, and optional ongoing retainer or fractional support. Each step has its own scope and does not obligate you to the next.